At Simra Hospitality, we aim to provide a seamless and efficient shipping experience. Below are the details of our shipping policy to help you understand how we handle orders and deliveries.

1. Shipping Methods and Delivery Time

We use reliable delivery services to ensure your orders reach you safely and promptly. The following applies to our shipping process:

  • Delivery Timeframe: Once your order is confirmed, you can expect delivery within 5-7 business days.

2. Order Processing

  • Order Confirmation: After placing your order, you will receive an email confirmation with your order details. Please verify your order to ensure all information is correct.

  • Processing Time: We aim to process and dispatch all orders within 1-2 business days after receiving your order. Orders placed on weekends or public holidays will be processed on the next available business day.

3. Shipping Charges

Shipping costs may vary based on the shipping location. The applicable shipping charges will be calculated and displayed at checkout before you confirm your order.

4. Shipping Address

It is the customer’s responsibility to ensure the shipping address provided is accurate. Any incorrect or incomplete address may result in delays, and additional charges may apply for reshipping.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email, allowing you to track the status of your delivery.

6. Delays and Issues with Delivery

While we make every effort to ensure timely delivery, external factors may cause delays. Simra Hospitality is not responsible for delays caused by third-party delivery services. If there are any issues with your shipment, please contact us at [email protected].

7. Contact Us

For any questions related to shipping, please reach out to our customer support team:

📧 [email protected]

8. Changes to This Policy

Simra Hospitality reserves the right to update or change this Shipping Policy at any time.